Table of Contents
Privacy Policy About — Introduction
By using the ut98 platform, you agree to this Privacy Policy. It represents our mutual commitment to protecting your data.
When registering or using any service on ut98, you will be asked to provide certain personal information. This data is never collected without reason — each piece of information serves a specific purpose and is not used beyond that purpose.
We believe your data belongs to you. ut98 is only permitted to use that data for specific purposes — not to sell it to third parties for commercial gain. This Privacy Policy is the written commitment to that promise.
This page is written in plain English so that users in Bangladesh can easily understand what happens to their data. The entire policy is explained in straightforward language, avoiding complex legal jargon.
If you have any questions or want to know more about your data, contact us at [email protected]. We typically respond within 24 hours.
Our Commitment in Brief
- Your data will never be sold
- Only the minimum necessary information is collected
- All data is protected with SSL encryption
- Data is shared with third parties only when necessary
- You may request to view or delete your personal data
- We provide clear and transparent information about Cookie usage
- No data is collected from users under 18
- You will be informed in advance of any policy changes
Privacy Protection Core Pillars
The principles ut98 follows to protect user data.
Minimal Data Collection
Only the information genuinely needed to provide our services is collected. We do not request or retain data beyond what is necessary.
SSL Encryption
Everything you send or receive on the site is protected by SSL/TLS encryption. The padlock icon in your browser confirms the connection is secure.
Sale of Data Prohibited
Ut98 never sells your personal data to advertisers or third parties. This is an absolute and non-negotiable policy.
User Controls
You have the right to access, correct, or request deletion of your personal data. We respond within a reasonable timeframe.
Clear Explanation in Bengali
The Privacy Policy is written in plain language so every user can understand exactly what is happening with their data.
Advance Notice of Changes
You will be notified by email in advance of any significant policy changes. No changes are imposed without prior notice.
1. We What Information We Collect
Ut98 collects the following types of information from users.
Information Provided Directly
What you provide when registering or using our services:
- Identity Information: Full name, date of birth, nationality
- Contact Information: Email address, mobile number
- Address Information: Current residential address (for KYC purposes)
- Identity Document: National ID or passport details (collected during KYC verification)
- Payment Details: Required details of the payment method used for transactions
- Communication Records: Conversation with the Support Team
Automatically Collected Information
What is technically recorded while using the site:
- Device Information: Browser type, operating system, screen size
- IP Address: Used to determine the geographic location of a connection
- Browsing Information: Which pages you visited and how long you stayed, and which links you clicked
- Gaming Activity: Betting history, game preferences, session duration
- Transaction Log: Deposit and withdrawal records
- Cookie Information: To remember your session and preferences
Why Is This Information Required?
Identity information is required for KYC verification and fraud prevention. Contact information is used to send account security notifications. Browsing data helps improve site performance and supports responsible gaming monitoring. We only ask for information we genuinely need.
How Your Information Is Used
Ut98 uses the information it collects solely for the purposes outlined below. It is never used for any other reason.
Primary Purpose
- Creating and managing your account
- Providing gaming and betting services
- Processing and confirming transactions
- Completing KYC Verification
- Providing Customer Support
- Sending security alerts and important updates
Security & Compliance
- Detecting and preventing fraud and cyberattacks
- Compliance with Anti-Money Laundering (AML) policy
- Responsible Gaming Monitoring & Support
- Age Verification & Minor Protection
- Fulfilling legal obligations
- Platform performance monitoring & error analysis
What We Don't Do
Ut98 does not sell your data to advertisers, use it for third-party marketing, or send promotional emails without your consent. If any data misuse occurs, we will notify you directly.
Data Protection Measures
Ut98 employs multiple technical and procedural measures to protect user data. The key security layers are described below.
SSL/TLS Encryption
HTTPS is active across all pages of ut98.net. All data transmitted between your browser and our servers is fully encrypted — no third party can intercept it.
Two-Factor Authentication (2FA)
Adding a second layer of verification beyond your password significantly strengthens account security. All users are encouraged to enable 2FA.
Database Encryption
All collected data is stored in an encrypted database. Information remains encrypted within the system and can only be accessed by authorized systems.
Access Controls
Ut98 staff can only access information that is strictly necessary for their role. Access to unrelated data is not permitted.
Firewall & DDoS Protection
Advanced firewall protection and DDoS (Distributed Denial of Service) defenses are actively in place to prevent cyberattacks.
Regular Security Audits
Regular security audits are conducted to identify system vulnerabilities. Any issues found are resolved promptly.
Unusual Activity Monitoring
If unusual login activity or transactions are detected on your account, an automatic alert is triggered and you are notified immediately.
Backup & Recovery
Regular data backups are performed to prevent data loss in the event of a technical failure.
Our Response to Data Breaches
In the event of a data breach, ut98 will notify affected users by email first. We will also communicate what steps are being taken to contain the situation, along with clear guidance on what users should do.
Your Rights Over Your Data
Every registered user on the ut98 platform has the following rights regarding their personal data.
Right to Access
You may request a full summary of the personal data ut98 holds about you. A copy of all your information will be provided upon request.
Right to Rectification
If any of your information is incorrect, you may request a correction. Submitting accurate details ensures a quick update.
Right to Erasure
To close your account and delete your data, please submit a request. All data beyond what is legally required to be retained will be deleted.
Right to Restrict Processing
You may request that your data be restricted to specific purposes — for example, opting out of marketing emails.
Data Portability
You may request your data in a structured, portable format that can be used with other services.
Right to Object
You have the right to object to the processing of your data under certain circumstances.
How to Exercise Your Rights
To exercise any of the rights above, email us at [email protected]. Clearly state which right you wish to exercise. We typically respond within 30 days following identity verification.
Data Retention Period
Ut98 does not retain data beyond what is necessary. Each category of data has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Information | 5 years after account closure | Legal & Regulatory Obligations |
| Transaction Records | 7 years from the date of the transaction | AML Policy & Financial Controls |
| KYC Verification Documents | 5 years after account closure | Fraud Prevention & Legal Requirements |
| Gaming Activity Logs | 3 Years | Responsible Gaming Monitoring |
| Support Chat Records | 2 Years | Service Quality Improvement |
| Browsing & Cookie Data | Up to 90 days | Site Analytics & Security |
Once the retention period expires, data is securely and permanently deleted. Where legal obligations require data to be retained longer, this will only be done to the extent required by law.
Protection of Minors
Ut98 services are intended exclusively for users aged 18 and above. Collecting information from or providing services to minors is strictly against our policy.
How We Protect Your Data
- Date of birth verification is required at registration
- Age verification documents are required for KYC
- Age verification may be requested again for suspicious accounts
- Account immediately suspended if a minor is identified
Notice to Parents & Guardians
If you suspect that a minor has opened an account on ut98, please contact us immediately at [email protected]. We will promptly close the account and delete any associated data.
How We Handle Privacy Policy Changes
Ut98 may update this Privacy Policy from time to time. Changes may occur due to technical updates, the introduction of new services, or legal requirements.
How You Will Be Notified
- The "Last Updated" date at the top of this page will reflect any changes.
- For significant changes, a notification will be sent to your registered email address.
- A notification banner will be displayed on the site for any major changes.
- Continuing to use the platform after changes take effect means you accept the updated policy.
What You Should Do
- Check this page regularly — especially if you receive an email notification.
- Keep your registered email active to receive notifications.
- If you do not agree to the updated policy, you may request that your account be closed.
- For any questions, contact us at [email protected].
Current Version
The current version of this Privacy Policy was last updated in January 2026. To request a copy of a previous version, please contact [email protected].
Your data is safe — join ut98 today
You've read the Privacy Policy. Go ahead and register with confidence — your information is completely safe with us.
Frequently Asked Questions FAQ
Answers to common questions about accounts and transactions.
No need to worry if you have forgotten your password — recovering access to your ut98 account is straightforward. Just follow the steps below:
Go to Login Page
/login/ On the page, click the "Forgot Password?" link to proceed.
Enter your registered email
Enter the email address used to create your account and submit.
Check Your Email for the Link
A password reset link will be sent within a few minutes. Please also check your spam folder. The link is typically valid for 15–30 minutes.
Set a New Password
Click the link and set a new strong password. Then log in as usual.
If you do not receive the email or encounter further issues, please contact [email protected] — assistance will be provided after account verification.
There are a few conditions to meet before withdrawing from ut98. Once all requirements are satisfied, the process goes smoothly:
- KYC must be completed: Withdrawals will be blocked if your identity has not been verified. Complete your KYC in advance to avoid delays.
- Bonus Wagering requirement must be met: If you have bonus funds, you must meet the Wagering Requirement before making a withdrawal.
- Select withdrawal method: Withdrawals are generally processed via the same payment method used for your deposit.
How long will it take? Processing times vary by method. E-wallets typically take a few hours, while bank transfers may take 1–3 business days. First-time withdrawals may take slightly longer due to KYC verification.
After submitting a withdrawal request, you can track its status in the transactions section of your account. If it takes longer than expected, contact us at [email protected].
Related Pages
More information available on ut98.